Job Summary:
We are seeking a friendly, well-groomed, and professional Receptionist to be the first point of contact at our beauty clinic. The ideal candidate will deliver exceptional customer service, manage client appointments, handle front-desk operations, and ensure a welcoming and organized reception area that reflects the clinic’s high standards.
Key Responsibilities:
Greet clients warmly and ensure a pleasant front-desk experience
Answer phone calls, respond to inquiries, and schedule appointments efficiently
Confirm and manage daily bookings using the clinic’s scheduling system
Provide clients with accurate information about services, promotions, and treatments
Coordinate with therapists and service providers to ensure smooth operations
Handle payments, issue receipts, and maintain accurate records of transactions
Maintain the cleanliness and organization of the reception and waiting areas
Assist with daily opening and closing procedures of the clinic
Support administrative tasks such as filing, data entry, and stock coordination
Follow all clinic protocols regarding hygiene, privacy, and customer service
Requirements:
Proven experience in a similar role, preferably in a beauty clinic, spa, or hospitality industry
Excellent verbal and written communication skills
Presentable, with a polished and professional appearance
Proficient in using booking systems and Microsoft Office
Strong organizational skills and attention to detail
Ability to multitask and handle stressful situations with a calm demeanor